PRIVACY POLICY

Clean Af CosmeticsClean Af Cosmetics (‘Clean AF’) strives to ensure security, integrity and privacy of personally identifiable information of its customers. Clean Af Cosmetics uses a variety of physical and electronic security measures to keep personal information secure from misuse, loss or unauthorised access, modifications or disclosure, including restricting physical access to its offices, firewalls and secure databases. Our Privacy Policy discloses Clean Af Cosmetics online information practices for handling personal and non-personal information, which comply with applicable local laws and regulations.

Please read this Privacy Policy carefully before you use the Clean Af Cosmetics website www.cleanafcosmetics.com.au.

Clean Af Cosmetics does not & will not sell any of your personal data to any third party. However data is shared with the following categories of companies as an essential part to being able to provide our services to you.

- Professional companies responsible for dispatch & returns such as the delivery companies chosen by you at checkout.

- Professional Payment Services approved by you such as AfterPay once chosen at checkout to use their payment service.

- Professional service providers such as our advertising & marketing partners

- Professional analytic tool providers

- Law enforcement, Shopify Payments & PayPal (fraud prevention & chargebacks), so we can help tackle fraud for any disputed purchases.

By using the Clean AF website (www.cleanafcosmetics.com) you are agreeing to the Terms and Conditions, you consent to collection, use, storage, processing and disclosure of your information for the purposes described in this Privacy Policy.

HOW WE COLLECT YOUR INFORMATION.

There are many ways that Clean Af Cosmetics obtains information from you:

Via email signup on www.baddestbod.com website - either at any point on the website located at the email gate or footer or at checkout & creating an account

Through out of stock notification sign-up on a selected product. Please note that email subscription & SMS subscription sign-up can be de-selected at time whether creating an account or signing up for a restock update.

Navigational information about where visitors go on our website, analytics & tracking

Upon signing up at an event.

PURCHASE HISTORY.

Your purchase history is stored within your customer account. Purchase history is stored so you can easily look up past orders & re-order any items. Saved items are stored so you can add items to bag, checkout or save them for later.

CONTACT HISTORY.

Your contact history is anything you have said to us over phone, chat, email or social media. This information is used to provide customer support & to train staff members to make sure you receive the best possible customer service.

WHAT DO WE DO WITH YOUR INFORMATION.

In order to provide our customers with the most efficient and enhanced service and to better understand your preferences, we may request information from you. All personal information that we obtain about you will be recorded, used and protected by us in accordance with current data protection legislation and the Clean Af Cosmetics privacy policy. We will primarily use your personal information to provide products and services to you and, for example:

To send you information via e-mail about products, offers and news that may interest you. Clean Af Cosmetics will only send you this information if you have opted-in to receive email or product notifications

To analyse customers visiting the www.cleanafcosmetics.com.au website and learn about the interests & actions of our visitors in order to understand your interests and needs. This will help Clean Af Cosmetics improve our products and services and deliver to you the type of content, offers and promotions that you are most interested in.

To improve your web experience on www.cleanafcosmetics.com.au, ensuring easy checkout & no errors while you are shopping & browsing.

NON-PERSONALLY IDENTIFIABLE INFORMATION.

Navigational information collected allows Clean Af to see which areas of our website are most visited & helps us improve your experience online. Other information such as browser version, device & IP address information may be collected. This information is used to improve our website such as default options of currency to give you the best possible shopping experience additionally fraud & website protection.

COOKIES.

Clean AF uses cookies to help you place an order, remember the items in your shopping cart, recognise when you return to the website & analyse your visiting behaviour.

You can choose to have your computer warn you each time a cookie is being sent to your browser or you can choose to turn off all cookies through your browser settings.

We also work with third party companies who use tracking technologies to serve ads on our behalf across the internet. These companies may collect non-personally identifiable information about your visit to www.cleanafcosmetics.com.au

You may restrict, block or delete the cookies from this website at any time.

HOW TO UNSUBSCRIBE.

If you subscribe to the Clean Af email list, your email address will be used to receive information about new products and special offers. If you do not wish to receive updates after subscribing, you may remove yourself from the mailing list by logging in to your account and opting out of the mailing list or unsubscribing at the bottom of any email received. Alternatively you can email info@cleanafcosmetics.com.au with the word “unsubscribe”

HOW TO RE-SET YOUR PASSWORD.

In the event that you have forgotten your password to your Clean AF account, you can request a new password to be sent to your registered email address. Alternatively, you can email info@cleanafcosmetics.com.au for assistance and you will be sent a new temporary password to your email address. Upon receiving your new temporary password, you may change it in your 'My Account' tab for added security purposes.

THIRD PARTY LINKS.

Clean Af Cosmetics may suggest third party links from other sites to our customers. We are not responsible for any of the content on these sites and cannot be held liable for any possible damages incurred from that content.

TEXT MARKETING TERMS AND CONDITIONS.

By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 30 a month. You acknowledge that consent is not a condition for any purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.

For any questions please contact us for more information. If you wish to opt-out please follow the procedures above.

We are using a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications in, you agree to these terms and conditions.

By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.

Your phone number, name, and purchase information will be shared with our Salesforce platform. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.

If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.

For any questions please text “HELP” to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above.

HOW TO CONTACT US.

We always want to hear feedback from our customers. If you have any questions or feedback about our privacy policy or would like us to stop using your information. Please don’t hesitate to contact our Customer Service team by emailing us at info@cleanafcosmetics.com.au.